ISO Consultation

A multinational financial institute with head office in Hong Kong, providing professional financial services worldwide
 

Size
200+ Employees

Service
ISO 27001 Certification Consultation Services

Challenge
Set up information security management system in a MNC with over 200 employees distributed worldwide and leading client’s management to participate in the improvement cycle.

As a global financial institute, our client globally runs several real-time trading systems at any one time. Our mission is to set up our client’s security management framework and information security level, base on ISO27001 standard to reduce information security risks. At the same time, to provide our technical recommendations for our client and lead them to grant the ISO27001 certification and more importantly, an continual improvement model for their information security. 

Solution
Establish ISMS manual, policies, procedures and guidelines for ISO27001 security framework and system structure. Provide technical recommendations for improvement and corrective action plan.

Through interviews with our client’s management team, our audit team designs a set of manuals as the information system management system.

Onsite checking is also performed for the implementations part of the audit, aiming not only at to prepare our client environment technically, but also providing solid experience for our clients in facing certification body auditors upon the real trail of certification.
 
Result
Our client has successfully passed all stages of the ISO 27001 certification on a first time trial.

Deliverables:
 •    Information Security Management System design, setup, implementation and manual.
 •    Policies, procedures and guidelines relating to ISO27001 standard.
 •    Internal audit and vulnerabilities assessment.
 •    Technical recommendations for system and framework improvement.
 •    Practical experiences in facing ISO auditors during the qualification.

Follow-up
With ISO27001, the aim is always continual improvement. After the certification assessment, a list of suggestions is made by the certification body. Practical advises are given to our client and thereafter our team continue to work with our client to monitor the progress of each suggestion and ensure they are completed prior the next audit.

Benefit
With the implementation of ISMS, our client has successfully started an improvement cycle on their information security. With our practical advises on technical implementations and our knowledge in industrial standards, our client were able to achieve a high standard of information security within their field. With our help on the certification of ISO27001, our client’s business grew with confidence.

More Updates

Further reading

Will AI Really Replace Entire Industries

The statement "Certain industries will be replaced by AI" is only half true. While AI will indeed replace a significant amount of "work content," it is rare for an entire industry to vanish across the board. Instead, industries are undergoing internal division of labor, restructuring, and upgrading. Replacing Functions, Not All Roles Multiple economic studies indicate that AI will impact approximately 40% to 60% of jobs. In these cases, some processes will be automated, while others will see productivity boosted by AI. Highly repetitive tasks—such as data entry, basic customer service, and routine report writing—are easily taken over by AI. However, the same industry will simultaneously create new roles focused on supervising AI, designing processes, and integrating systems. The Risk is Real, But It’s Not Doomsday Analysts estimate that AI and automation may "expose" hundreds of millions of jobs to replacement risks, particularly in white-collar administration, customer service, and certain areas of programming. At the same time, research from the World Economic Forum and major banks predicts that AI-related transformations will create new job categories. These include machine learning engineers, AI safety and ethics experts, and digital transformation consultants. Why Humans Retain the Advantage Currently, AI excels at standardized, predictable, and data-driven tasks. For work requiring empathy, complex communication, cross-domain judgment, and creative strategy, AI remains a tool for assistance rather than a total replacement. Many studies emphasize that "Human-Machine Collaboration" will become the mainstream model: Humans set the direction, make decisions, and bear responsibility, while AI handles calculation, generation, and analysis. How to Respond: Don't Fear Replacement, Learn to Utilize It The group facing the highest career risk is often not "people affected by AI," but "people who don't know how to use AI." Within the same job function, individuals who master AI tools will possess significantly higher productivity and competitiveness than their peers. Practical actions include: Learning to deconstruct work into automatable and non-automatable components. Mastering at least one AI tool (e.g., Generative AI, RPA, Data Analysis). Strengthening "non-programmable" capabilities, such as communication and problem definition. Personal Perspective: Reframe "Displaced" as "Restructured" Instead of asking, "Will Industry X be replaced by AI?" you should ask: "Which part of this industry's value chain is most susceptible to automation, and can I position myself on the side that designs and controls these systems?" Thinking this way offers far more actionable value than abstractly worrying about being "replaced."

Speed Without the Sprawl

Leveraging OutSystems' rapid development strengths, our team achieves true Agile development, focusing intensely on user requirements. However, requirements are never fixed; they take time to refine within the project's cycle. If a developer simply builds projects based on the initial requirements, it leads to significant rework when those requirements are inevitably revised. This creates serious technical debt that can derail a project's schedule. To combat this, we strictly follow the OutSystems Canvas Design architecture to define each module's usage and content. We generalize logic into foundational modules, optimizing reusability and providing high adaptability when requirements change. This approach allows us to eliminate complicated dependencies—avoiding the deployment nightmares that plague monolithic systems. The Real-World Challenge: "The Spaghetti Monolith" We’ve all seen it. A project starts fast. The "Idea-to-App" time is record-breaking. But as sprints pass and requirements evolve, the "interest rate" on technical debt spikes. Suddenly, changing a simple UI element breaks a core business process because the logic was trapped inside the screen. Deployment becomes a "big bang" event where everything must go live at once because of circular dependencies. In our team, we don't just "code fast"; we architect for resilience. Our Solution: The 4 Layer Canvas Strategy We treat the 4 Layer Canvas not just as a suggestion, but as our structural imperative. Here is how we use it to handle volatile requirements:  Isolating Volatility (End-User Layer): We keep our User Interfaces (UI) and interaction logic in the End-User Layer. This layer is highly volatile—it changes constantly based on user feedback. By isolating it, we can redesign a "Customer Portal" without risking regressions in our core business rules.Stabilizing Business Logic (Core Layer): We abstract our entities and business rules into the Core Layer. This is the backbone of our factory. Whether the data is accessed by a Mobile App, a Web Portal, or a Timer, the validation rules remain consistent. This promotes the "Don't Repeat Yourself" (DRY) principle.Enabling Independent Deployments: By using Service Actions (Weak Dependencies) in our Core layer, we decouple our modules. This allows different squads to deploy changes independently without forcing a factory-wide refresh—a critical enabler for our CI/CD pipelines.The Governor: AI-Driven Architecture How do we ensure we stick to these rules when moving at Agile speeds? We don't just rely on manual code reviews; we use the AI Mentor System. This tool acts as our automated architect. It scans our entire factory to detect architectural violations that humans might miss, such as: Upward References: Preventing foundational libraries from depending on business logic.Side References: Ensuring our End-User apps don't tightly couple with one another.Circular Dependencies: Identifying the "deadly embrace" between modules that locks deployments.The AI Mentor System quantifies this debt, allowing us to pay it down proactively before it hinders our release velocity. Join a Team That Values Architecture In our Taiwan office, we believe that low-code doesn't mean "low-architecture." We are building resilient, composable enterprise ecosystems that can scale. If you are a developer who cares about structural integrity, clean code, and mastering the art of OutSystems architecture, we want to hear from you.